diff --git a/admin/helpers/authentication.helper.tsx b/admin/helpers/authentication.helper.tsx
index 6bfccd45e..cc9058611 100644
--- a/admin/helpers/authentication.helper.tsx
+++ b/admin/helpers/authentication.helper.tsx
@@ -1,5 +1,7 @@
 import { ReactNode } from "react";
 import Link from "next/link";
+// helpers
+import { SUPPORT_EMAIL } from "./common.helper";
 
 export enum EPageTypes {
   PUBLIC = "PUBLIC",
@@ -38,6 +40,7 @@ export enum EAuthenticationErrorCodes {
   ADMIN_AUTHENTICATION_FAILED = "5175",
   ADMIN_USER_ALREADY_EXIST = "5180",
   ADMIN_USER_DOES_NOT_EXIST = "5185",
+  ADMIN_USER_DEACTIVATED = "5190",
 }
 
 export type TAuthErrorInfo = {
@@ -99,6 +102,10 @@ const errorCodeMessages: {
       </div>
     ),
   },
+  [EAuthenticationErrorCodes.ADMIN_USER_DEACTIVATED]: {
+    title: `User account deactivated`,
+    message: () => `User account deactivated. Please contact ${!!SUPPORT_EMAIL ? SUPPORT_EMAIL : "administrator"}.`,
+  },
 };
 
 export const authErrorHandler = (
@@ -106,6 +113,7 @@ export const authErrorHandler = (
   email?: string | undefined
 ): TAuthErrorInfo | undefined => {
   const bannerAlertErrorCodes = [
+    EAuthenticationErrorCodes.ADMIN_ALREADY_EXIST,
     EAuthenticationErrorCodes.REQUIRED_ADMIN_EMAIL_PASSWORD_FIRST_NAME,
     EAuthenticationErrorCodes.INVALID_ADMIN_EMAIL,
     EAuthenticationErrorCodes.INVALID_ADMIN_PASSWORD,
@@ -113,6 +121,7 @@ export const authErrorHandler = (
     EAuthenticationErrorCodes.ADMIN_AUTHENTICATION_FAILED,
     EAuthenticationErrorCodes.ADMIN_USER_ALREADY_EXIST,
     EAuthenticationErrorCodes.ADMIN_USER_DOES_NOT_EXIST,
+    EAuthenticationErrorCodes.ADMIN_USER_DEACTIVATED,
   ];
 
   if (bannerAlertErrorCodes.includes(errorCode))
diff --git a/admin/helpers/common.helper.ts b/admin/helpers/common.helper.ts
index e7aae0698..e282e5792 100644
--- a/admin/helpers/common.helper.ts
+++ b/admin/helpers/common.helper.ts
@@ -10,6 +10,8 @@ export const SPACE_BASE_PATH = process.env.NEXT_PUBLIC_SPACE_BASE_PATH || "";
 
 export const WEB_BASE_URL = process.env.NEXT_PUBLIC_WEB_BASE_URL || "";
 
+export const SUPPORT_EMAIL = process.env.NEXT_PUBLIC_SUPPORT_EMAIL || "";
+
 export const ASSET_PREFIX = ADMIN_BASE_PATH;
 
 export const cn = (...inputs: ClassValue[]) => twMerge(clsx(inputs));